Welcome to Kleemax! When you access or place an order with shopkleemax.com, you agree to comply, and be bound by our Terms and Conditions. These Terms apply to all visitors, users, and customers of this site. Please read these Terms carefully before making your purchase.

Use of Our Website

You consent to use the website only for lawful shopping and permissible use. You will not misuse the site or knowingly do anything that would harm Kleemax and its customers, for example:

  • Trying to disable or interfere with the operation of the site
  • Using an automated system or bot
  • Submitting false information at checkout

Product Information

Although we strive to provide accurate product descriptions, images, and prices, we do not guarantee that all details will be flawless. In the case of any error, we reserve the right to remedy the situation and cancel any order that is affected.

Orders and Acceptance

When you order from us:

  • You are confirming that all the information you provided is true and complete.
  • Kleemax reserves the right to accept or reject any order at any time in our sole discretion.
  • Just because an order was confirmed does not mean we have accepted the order. 
  • We may cancel orders for any number of reasons, including (but never limited to), incorrect stock availability, pricing errors, or any potential fraudulent actions.

Pricing and Payment

All prices appearing on our website are in Pakistani Rupees (PKR) and include any applicable taxes unless otherwise stated. Payment is processed via secure and approved payment gateways. Kleemax reserves the right to alter product prices at any time, without prior notice.

Shipping and Delivery

We ship products all over Pakistan. Delivery timelines vary depending on your location and are dependent on courier availability. While we try to meet our estimated delivery times, especially during busy seasons, we do not guarantee delivery at a specific time; delays may occur. Kleemax is not responsible for circumstances due to a delivery service provider.

Returns and Refunds

Kindly refer to our Return & Refund Policy for full details. Eligible products can either be returned or exchanged within 14 days of delivery, as long as they have not been used, are in their original packaging, and meet the return criteria.

Product Availability

Products are expedited subject to supply and stock. If items become unavailable after checking out, we will let you know and endeavour to provide a refund and/or alternative goods, where possible. 

Intellectual Property

All material on our website, including images, text, design, and brand work, is owned by Kleemax and protected by copyright and trademark laws. Without written permission from Kleemax, you may not distribute, use, reproduce, or modify any content.

Limitation of Liability

Kleemax shall not be liable to the fullest extent permitted by law for any indirect, incidental, or consequential damages arising out of or in any way connected with the use of our website or products purchased. 

User Accounts

You can create an account to facilitate ordering and order tracking. You maintain responsibility for keeping your account login information confidential. Kleemax is not liable for any unauthorized access caused by your failure to protect your login information.

Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan, and any disputes will be settled through the courts of Karachi, Sindh.

Changes to These Terms

Kleemax has the right to change these Terms at any time. New Terms will be posted on this page and will have immediate effect from that date. 

Contact Us

If you have questions, concerns, or difficulties regarding these Terms or your orders, you can contact us:

  • Email: info@shopkleemax.com 
  • Phone: +92 335 3117616
  • Address: Wind Song Place, K.C.H.S.U, Karachi-75400, Pakistan